Get instant resolution on 10% advance escrow protection, dockside quality inspection, freight logistics, GST invoicing, and nationwide manufacturer procurement.
Questions regarding the 10% advance deposit, Razorpay settlements, and 90% balance payments.
escrow@b2bindia.site →Truck freight coordination, vehicle dispatch, GST E-Way bill generation, and godown gate passes.
logistics@b2bindia.site →Assistance with GSTIN verification, PAN validation, warehouse documentation, and tier upgrades.
kyc@b2bindia.site →Direct voice assistance with our senior procurement officers and dispute resolution team.
+91-8408841998 →Ask questions or track orders in real time using our automated intelligence assistant.
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Clear guidelines on wholesale contracts, payments, inspection protocols, and shipping terms.
When you place a bulk order on B2B India, your 10% advance deposit is safely held in an automated milestone escrow account operated by Aaudumbar Agro Pvt. Ltd. It locks the contracted commodity price and initiates supplier grading, weighing, and bagging. The deposit is never released to the supplier until the goods undergo quality inspection at the loading dock.
Yes. Before transport dispatch or vehicle loading, dockside physical inspection is conducted at the supplier godown. Buyers (or their authorized inspection agents) verify grain quality, moisture content, weighbridge slips, and batch specifications. The remaining 90% balance is payable only after quality approval.
If the goods delivered to the loading dock fail to match the contracted technical specifications or quality grade, the buyer has the formal right to reject the consignment. If the supplier cannot provide a conforming replacement immediately, 100% of the 10% advance deposit is refunded immediately to the buyer.
If you request B2B India to arrange doorstep transportation, freight charges are calculated based on origin-destination distance (using precision Haversine logistics routing), cargo tonnage, and truck classification. Freight charges are paid by the buyer and covered by official government GST E-Way bills.
Suppliers can register via the Supplier Portal by submitting their valid 15-digit GSTIN, corporate PAN, company bank mandate, and manufacturing facility address. Accounts undergo operational due diligence before receiving Gold, Platinum, or Diamond verified badges.
For active order disputes, gate pass delays, or shipment discrepancies, buyers and suppliers can contact our dedicated escalation desk at support@b2bindia.site or call our priority corporate hotline at +91-8408841998 (Mon–Sat, 9:00 AM – 8:00 PM IST).